When do I get my deposit back?
The City retains your utility deposit on file until you terminate your service. At that time, the deposit is applied to your final bill and the difference is either refunded or billed to you.

Show All Answers

1. What is a base charge?
2. How often are utility bills issued?
3. When is my bill due?
4. Is there a charge for late payment?
5. Does the City send late notices?
6. When is water service subject to termination?
7. How can payments be made?
8. Is there a tampering charge?
9. How can I finalize my account or make changes?
10. How can I change the mailing address?
11. What happens if my check is returned?
12. When do I get my deposit back?
13. How do I sign up for automatic bank drafting?