City Operations Update

Updated 01/02/22

Offices Closed

Due to the effects of COVID-19 on City staffing, City Hall and the Police Lobby will be closed to the public until further notice. 
 We anticipate the closure for at least two weeks.  Residents may continue to conduct business with the City electronically:
For Utility Billing and General Billing payments, payments may be made online at:, over the phone at 1-866-819-0126, by mail, or utilizing the white drop boxes located at the City Hall breezeway.
For Utility Billing Customer Service, please call (954) 457-1360 or email
For General Billing inquiries, please call (954) 457-1369 or email
For Permitting Inquiries, please use the HBePermitting online portal at or email
 For all other Community Enhancement and Sustainable Development Department related issues including Code, Business Tax Receipts, and Planning and Zoning, please call (954) 457-1489.
For Parking Permits and Information, please visit
 Please note that late fees and water shut-offs are temporarily suspended.