Utility Billing Payment Methods

Online Billing
Online Payment

Payment Types: Debit/Credit Card* 

Enroll to pay your bill online 24/7 by visiting www.cohb.org/css or through our Citizen Self Service (CCS) portal. To register you will need a Customer ID and Account ID, view our Guide to your Utility Bill for more details.

Automatic Bill Payment

Automatic Payment

Payment Type: Direct debit from a bank account

To register automatic payments (ACH debits).  You must enroll in person or email us at FinanceUtilities@cohb.org. Please complete and submit an Enrollment form, provide a valid picture identification and a voided check, in order to initiate automatic payment.

Mail Payment

Mail Payment

Payment Type: No cash. Check and Money Order only.

Mailing your payment with the remittance stub to:

City of Hallandale Beach - Finance Department, Utility Billing Division, 400 South Federal Highway, Hallandale Beach, FL 33009

In-Person Payment
In Person Payment

Payment Type: Debit/Credit card*, Check, Cash, or Money Order

Finance Department is located at: City Hall, First Floor (400 South Federal Highway, Hallandale Beach, FL 33009)

Business Hours:  Monday-Thursday, 7:00 am- 5:30 pm; excluding holidays

Drop off: Depositing payments with the remittance stub in an envelope in the night drop located by City Hall’s main entrance (no cash please); payments will be posted the following business day.

Notes:  

  1. Bills are DUE AND PAYABLE MONTHLY WITHIN TWENTY (20) DAYS OF THE BILLING DATE (City Ordinance No. 30-3(d.1)). The City is not responsible for lost or undelivered bills. Therefore, if your bill is not received timely, you should contact the Utility Billing Division immediately to avoid penalties and interruption of services at (954) 457-1360.
  2. A late charge of 10% is added to accounts not paid within twenty (20) days of the billing date. This penalty will be applied to the past due bill. Effective October 1, 2019, there is no longer a $100 maximum for the late penalty.
  3. All payments are applied to the oldest outstanding balance on your account.

Visit our guide on Utility Service Information or our Frequently Asked Questions as helpful links to your questions.

 For further assistance, please call (954) 457-1360 or email FinanceUtilities@cohb.org

*Accepted credit cards:   Visa and Master Card Logo