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Building Division

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1. How do I check the status of my permit?

You may call the IVR Hotline at (954) 457-1312. This is the automated help/information line for the building department. More...

2. How do I know if I need a permit to to certain types of work?

You do not need a permit for MAINTINANCE WORK OR REPAIRS where the value does not exceed $1,500. However, it is recommended that you contact Building Department personnel and confirm that the work planned falls within the repairs category and does not require a permit. More...

3. Can I do work the work myself if I live in a Condo?

No. A condo requires a contractor to perform any work with permission from the association. More...

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City Clerk

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1. How do I do a lien Search?

To do a lien search on a property within the City of Hallandale Beach contact the City Clerk's Office at (954) 457-1340 or go to the City Clerk City Lien Page.

2. How do I do a Public Records Request?

To do a Public Records Request contact the City Clerk's Office at (954) 457-1340 or fill out the online Public Records Request Form.

3. How do I obtain Voter Registration Information?

Contact the Supervisor of Elections office at (954) 357-7050 or via the internet at the Broward Supervisor of Elections Office Website.

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Code Compliance Division

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1. How can I bring my property up to code?

The City of Hallandale Beach is committed to helping residential property owners maintain and improve their properties through the Neighborhood Improvement Program, which assists residential property owners in improving their properties and correct code deficiencies by providing interest-free loans for improvements.

For more information, or to determine if you qualify to participate in the Neighborhood Improvement Program, please contact the CRA Department at (954) 457-1341.
More...

2. Can I store an unregistered vehicle in my yard?

All vehicles must be in operational condition including all tires fully inflated, valid tag attached to the vehicle and parked on a hard paved surface. More...

3. How can I prevent illegal dumping?

Do not place items in front of your house until a scheduled bulk waste pick-up or you contact the sanitation department to schedule a pickup. Items on the swale will attract illegal dumping. If you catch someone dumping illegally please call the Police Department at (954) 765-4321.

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CRA

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1. How do I apply for the Neighborhood Improvement Program?

-Fill out an Inspection Request Form and return it to the CRA Dept in City Hall.
-You should receive the inspection results and an NIP application in the mail within 7 to 10 business days. More...

2. How can I take advantage of the Shutter Program?

-Fill out a shutter loan application
-Apply for permits
-Complete the work
-Bring "Paid in Full" receipt to CRA
-Fill out a check request form More...

3. I need Home Buying Assistance, does the City of Hallandale Beach have any programs that can help me?

Yes, We have an Affordable Housing/First Time Home Buyer Program. You can qualify for up to $35,000 depending on your income. More...

4. How do I request an additional or final check?

Fill out a check request form and return it to the CRA Dept in City Hall More...

5. How do I go about finding out the balance of my loan?

Please fill out a Payoff Request Form and return it to the CRA Dept in City Hall More...

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Development Services

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1. How do I apply for an occupational license?

Section 18-31 of the Hallandale City Code provides that it shall be unlawful for any person to engage in, conduct or manage any business in the City without first applying for a City of Hallandale Occupational License. Applications can be obtained from the Code Compliance/Occupational License Division. It takes just a few minutes to complete. An officer of the corporation, owner or partner of a business must complete the application. More...

2. How do I apply for a Building Permit?

Contact the Building Division located on the first floor of the City of Hallandale Beach Municipal Complex, located at 400 S. Federal Hwy. Office Hours: 7:30 am to 5:00 pm (Monday through Friday) Buillding Permit Application

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Finance

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1. What is the City's Fiscal Year?

The City's Fiscal Year is from October 1st through September 30th.

2. What is the property tax rate for the City?

The City of Hallandale Beach has assessed a millage of 5.9000 or approximately $5.90 per one thousand dollars of assessed taxable value as determined by the Broward County Property Appraiser. The City Commission, for the purpose of funding the operations of the City of Hallandale Beach, adopts this millage annually. This represents 28% of the total tax bill sent to you by the Broward County Revenue Collector. The total millage paid by area residents including the Hallandale Beach millage is 21.0759 mills. Other taxing authorities included in your bill are Broward County Government, Broward County School Board, South Florida Water Management District, South Broward Hospital District, etc. The link to the Property Appraiser website is: Broward Property Appraiser

3. What is the taxable value of my property?

The Broward County Property Appraiser's Office sets this figure. Broward County Property Appraiser

4. How and where do I pay my property tax bill?

The Broward County Revenue Collection Division collects property taxes for the City. Boward County Revenue Collection Division

5. What is the millage rates for the special districts?

Golden Isles Safe Neighborhood District - 1.0934 mills

Three Islands Safe Neighborhood District - .6600 mill

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Fire Department - Recruiting

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1. Does the Fire Rescue Department offer blood pressure checks?

Yes. Free blood pressure checks and glucose screenings are available at each Fire Station. Although, each station is staffed 24 hours a day, the best time to visit is Monday through Friday, from 8:00 am – 5:00 pm. Citizens are encouraged to visit the Administrative Offices at the Main Fire Station, where staff can assist citizens with their requests.

2. Does the Fire Rescue Department offer CPR Classes?

Yes. CPR classes are scheduled through the Division of EMS. The department offers Adult, Pediatric, Healthcare Provider and AED/CPR classes. For more information please call (954) 457-1470. Fire Rescue Programs

3. Does the Fire Rescue Department offer other classes or publications?

Yes. The City of Hallandale Beach Fire Rescue provides the citizens with publications regarding disaster preparedness. Hurricane survival, fire prevention, injury prevention and first aid are just a few of the topics available in pamphlet form. Additionally, the Fire Department provides on-site training for many of the topics listed above. Businesses, schools and civic groups are encouraged to call and ask about specific topics that would interest them. For more information call (954) 457-1470. For more information regarding this program, visit our Fire Rescue Programs Page. Fire Rescue Programs

4. Does the Fire Rescue Department offer child safety seat installation?

Yes. The National Highway Traffic Safety Administration in conjunction with AAA developed a program to ensure that child passenger safety seats are properly installed. Hallandale Beach Fire Rescue has trained technicians, on site, to help install new car seats and ensure that existing ones are installed properly. This program is available through appointment only. For more information regarding this program, visit our Fire Rescue Programs Page. Fire Rescue Programs

5. I would like to help my Community in times of disaster, is there any programs that might help me accomplish this?

Yes. The Community Emergency Response Team (CERT) would be of great interest to you. CERT Teams are a network of community teams trained by professionals to take care of themselves in the first few days following a major disaster. With basic skills training, these teams will be able to prepare their homes and neighborhoods before a disaster and immediately assist those in distress once the danger has passed. The Hallandale Beach Fire Department CERT program is a 17-hour, seven-week course of specialized training. For more information regarding this program, visit our Fire Rescue Programs Page. Fire Rescue Programs

6. Does the Fire Rescue Department offer assistance to homeowners in need of smoke detectors?

Yes. Our program provides additional fire protection to the citizens of Hallandale Beach through the installation of free smoke detectors. The program is absolutely cost free, includes a smoke detector and battery, as well as installation. The program is available to citizens living within Hallandale Beach city limits in single family or duplex type homes. For more information regarding this program, visit our Fire Rescue Programs Page. Fire Rescue Programs

7. How do I obtain a copy of my EMS or Fire Report?

Requests for both Fire and Rescue (EMS) reports can be directed to the Records Custodian at Main Fire Station, 121 SW 3rd Street, Hallandale Beach, Florida, 33009. A small fee is required. For information regarding the fee, please call (954) 457-1470.

8. Can anyone apply for the job of Firefighter/Paramedic?

No. Applicants must meet the following requirements. They must be a Florida licensed Paramedic; or be currently enrolled in the last semester of a Paramedic program, and obtain a Florida Paramedic license prior to appointment. Likewise, applicants must possess a Firefighter Certificate of Completion issued by a fire academy located in the State of Florida or a Firefighter Certificate of Compliance issued by the State of Florida; or be able to obtain the above within 6 months of appointment. For complete job requirements and an application please visit our Personnel Section. Personnel Section

9. What are the requirements for becoming a Firefighter?

The Firefighter Minimum Standards course requires that the applicant be a minimum of 18 years of age with a high school diploma, G.E.D., or equivalent. Applicant must pass a physical agility test and a basic skills test prior to acceptance into the Fire Academy. The Firefighter minimum standards course is 450 hours (12 weeks full-time or 6 months part-time) in length and requires that applicants pass a written assessment and a practical assessment prior to certification. This Minimum Standards Certification Course for firefighters is a mentally, physically, and emotionally challenging program that includes extensive classroom and practical elements.

10. Where do I go to become a Firefighter?

There are several training facilities located in the State of Florida, with many located in Dade and Broward Counties. All are governed by the Florida State Fire Academy located in Ocala. For more information regarding courses and locations please visit the Florida State Fire College web site using the link below. Interested students will find a complete list of all fire colleges approved by the State. Florida State Fire College

11. What can I expect in Fire Academy?

Topics include Fire Behavior & Extinguishment, Ropes & Knots, Ladders, Fire Hose & Water Supply, Building Construction, Fire Cause, Fire Prevention & Education and Firefighter Safety. In addition to the above topics of learning, candidates are required to participate in physically demanding training exercises that take place on a daily basis. A “C” or higher must be maintained throughout the training. Once completed, candidates are given a written and practical examination for certification.

12. What are the requirements for becoming a Paramedic?

Becoming a Paramedic has two phases, the first phase is becoming a State Certified Emergency Medical Technician (EMT) and the second phase is becoming a State Certified Paramedic.

The EMT course is one semester (4 months) in duration and is a pre-requisite for Paramedic Training. The course is divided into four parts, Lecture, Lab, Hospital Clinical and Field Clinical. Students must maintain a “C” or higher average throughout the course.

The Paramedic course consists of four consecutive semesters, which are divided into Lecture, Lab, Hospital Clinical and Field Clinical. Lecture, Lab and Clinicals will be conducted each semester with the fourth semester being dedicated to mostly Field Clinicals. A “B” or higher average must be maintained throughout the Paramedic training. Each student will be evaluated by Instructors during their Lab and Hospital rotation and by Paramedic Preceptors during the Field rotation. Upon completion of the course, the student must pass the State written exam with and 80% or higher for certification.

13. Where do I go to take the EMT and Paramedic classes?

Both Broward Community College and Miami Dade Community College offer these courses. Check with both colleges to find the best schedule, location and class availability to suit your needs.

14. I have heard about the MESH Program, does the City use this program in their hiring process?

Yes. For more information about the program and testing dates and locations, please visit: M.E.S.H. Program

15. This seems like a lot, does the City offer any assistance?

Yes, the City offers a Community Mentor Scholarship Program. The mission of the Community Mentor Scholarship Program is to provide financial assistance and technical support to individuals from the community who are interested in a career in Fire and Emergency Medical Services. The Program provides tuition, books and supplies for the completion of Basic Firefighter, Emergency Medical Technician and Paramedic certifications. Fire Rescue personnel participate as Mentors to offer technical support during training. For more information regarding this program, visit our Fire Rescue Programs Page. Fire Rescue Programs

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General Services and Purchasing

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1. How does a vendor register with the City of Hallandale Beach?

Interested vendors may register via the City’s website at: Vendor Application

2. How does the City make purchases?

* Purchases from $0 - $1,000.00 – no quotes are needed.
* Purchases from $1,000.00 - $ 50,000.00 – 3 written quotes are needed.
* Purchases from $50,001.00 and above – formal written bidding procedures. See further details/explanation under General Information-Bids & Purchasing on the City’s website.

3. Are all purchases made by the Purchasing/General Services Department?

Purchasing/General Services administers the City wide purchasing program. Please call General Services at (954) 457-1331 for further details.

4. How do I obtain a current bid/RFP or RFQ form?

Please obtain the form from the City’s website by going to Bids & Purchasing-General Information-Bids & Purchasing-Receipts of Current Bids/RFP or RFQ form. Current Bids & RFPs

5. What is co-op purchasing?

The City of Hallandale Beach is authorized per Code to procure, without formal contract/bids procedures, supplies, materials and equipment from other governmental entities and through State contracts.

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Home

Show All Answers

1. How to Contact the Future Foundation

www.thefuturefoundationhallandalebeach.com More...

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Human Services

Show All Answers

1. What is the cost for the After School Program?

$150 per child for residents and $200 per child for non-residents After School Program

2. What documents are required for After School Program Registration?

Copy of Child’s Birth Certificate, Social Security Card, Parent’s Official State ID, Proof of Residence, Proof of guardianship, Proof of Household Income (Last 3 pay check stubs & current Income Tax Return with W-2 Form). After School Program

3. How late can I pick my child up from the After School Program?

You can pick up your child as late as 5:30 pm. Late fees will apply starting at 6:00 pm at $5.00 for every five minutes.

4. When can I pick-up my USDA food?

USDA food is distributed on the 1st Wednesday of every month between the hours of 8:00 am and 12:00 noon. You have until Friday of the same week to pick up your monthly food. You will not be able to pick up food until the following month.

5. What do I need to qualify for the Paint Program?

1. Property owner must reside in the home.
2. Must provide a recent color phone of the home.
3. Bring the following documents: Warranty Deed or Property Tax Bill, Picture I.D., Proof of Income, Proof of Residence, Notice of Violation from Code Enforcement (if applicable) Paint Program Requirements

6. What is the age requirement to join the Senior Activity Center.

To join the Senior Activity Center, you must be at least 60 years of age. For more information, please call Senior Services at (954) 457-1460.

7. How can I apply for public assistance?

The City of Hallandale Beach Human Services Department is an official ACCESS partner with the Department of Children and Families. A computer is available at the Hepburn Center in the lobby for clients to apply online without having to see a social worker. Access Florida

8. What is the limit for rental/mortgage assistance?

Under emergency assistance, the department may provide assistance for rent/mortage for up to $750.

9. Do you provide Legal Aid on site?

Yes. Legal Aid service is provided by Coast to Coast Legal Aid of South Florida on Tuesdays and Thursdays. Appointment times are availalbe at 9:00 am, 10:00 am and 11:00 am. For an appointment, please call (954) 457-1460. Coast to Coast Legal Aid

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Minibus

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1. Who should I call if the bus is running late?

The buses runs every hour (60 minutes) for route #1, #2 & #3. If you have been waiting longer please call (954) 925-5466. Click here to view the complete schedule.

2. How do I get the minibus schedule?

Please click on the link below for the bus schedule. Route 1, 2 & 3 Schedule and Map

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Occupational License

Show All Answers

1. Who must apply?

Section 18-31 of the Hallandale City Code provides that it shall be unlawful for any person to engage in, conduct or manage any business in the City without first applying for a City of Hallandale Occupational License.

2. How do I apply?

Applications can be obtained from the Code Compliance/Occupational License Division. It takes just a few minutes to complete. An officer of the corporation, owner or partner of a business must complete the application.

3. What fees are required?

Fees are established by ordinance and are applied accordingly. When the application is submitted, the applicable license tax, an application fee and an inspection fee will be collected. If it is established that a business, occupation or profession has commenced operation in the City without first applying for an occupational license, a penalty fee of 25% of the occupational license tax shall be imposed.

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Parks & Recreation

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1. How do I go about renting a park facility?

Call the Parks and Recreation Administrative Office at (954) 457-1452 for facility availability and rental rates.

2. How do I register for recreation activities?

Visit the Parks and Recreation Administrative Office at the Cultural Community Center, 410 SE 3 Street, (954) 457-1452.

3. What do I need to prove residency for a rental or program?

Two proofs of residency: current driver’s license and current utility bill (electric, water, telephone, cellular)

4. What are the requirements for camp?

Camp is held for children between the ages of 6 and 12. When registering for camp, parents must provide proof of residency (if claiming residency status) and a birth certificate for their child. Six-year olds must have completed kindergarten in order to register for camp; report card must be provided indicating graduation.

5. What is the refund policy for programs?

Refunds must be requested in writing at least one-week prior to the start of the recreation program and are subject to the approval of the Director of Parks and Recreation. If approved, a full refund less a $5 processing fee will be issued.

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Personnel

Show All Answers

1. What positions are currently avaliable?

We have our avaliable jobs posted on this site. Access them by clicking on the following link: Current Job Listings

2. What is the hiring process?

Depending on the position, after an application has been submitted online, each candidate will receive a confirmation notice advising him/her that the application was received. Personnel reviews each application to ensure that candidates meet the established minimum requirements. If minimum requirements are met, the application is forwarded to the hiring manager for further consideration. The hiring manager will schedule interviews with selected candidates. Candidates are ranked through the interview process and employment offers are made to the candidate who is the best fit for the open position. The Personnel Department will schedule a pre-employment physical/drug test or other testing as requested by the hiring manger. All new hires serve a nine-month probationary period. Police Officers and Firefighters serve a one-year probationary period.

3. What type of benefits does the City offer?

The City offers a full employee benefit package including retirement, health, dental, vision and life insurance coverage. Go to the following link to get full details on benefits: Employee Benefits

4. Where do I send my application and/or resume for a job posting?

You may mail the application and all the required documentation to:

City of Hallandale Beach Personnel Department
400 South Federal Highway,
Hallandale Beach, FL 33009

5. Can I apply online?

Yes you may apply online by visiting the following link: Apply online.

6. If hired, when am I eligible for health and/or dental benefits?

If you choose to participate in the City's health and dental coverage, it takes effect the first day of the month following 30 days of full time employment.

7. What are the procedures for obtaining a Florida Commercial Driver's License (CDL)?

Visit the following link to the Florida Department of Highway Safety and Motor Vehicles: Florida DHSMV

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Planning and Zoning Division

Show All Answers

1. How do I check the status of my permit?

You may call the IVR Hotline at (954) 457-1312. This is the automated help/information line for the City of Hallandale Beach. More...

2. What is the zoning of my property?

Contact the Planning & Zoning Division for zoning information at (954) 457-1378 or see the attached zoning map. Zoning Map

3. Do I need need to get a permit to paint my house?

A paint permit is not reqired if your are painting your house in white, beige or light neutral tones. Other colors require zoning approval and a paint permit. More...

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Police Department

Show All Answers

1. Why did it take so long for the police to come when I called 9-1-1?

All calls for police service are assigned by dispatch by priority based upon the seriousness of the incident and the potential for injury or damage to property. At times, calls determined to be of a less serious nature must be delayed so we can respond immediately to emergency situations.

2. Why am I asked so many questions when I call 9-1-1?

Dispatchers are trained to try to get as much information as possible to best determine the nature of the problem and its seriousness. When you make an emergency call, the dispatcher has already sent the information to the officer who is on the way while asking additional questions of you.

3. How can I get a copy of a police report?

You can request a copy of a police report by calling 954-457-1400, or you may fill out a request on-line at this link:
Public Records Request

4. How do I apply for a Police Officer, Community Service Aid or other position in the Hallandale Beach Police Department?

If you are interested in becoming a police officer or any other position in our city, please check Current Job Openings at our link: Employment

5. What can I do about speeding vehicles on my street?

By the time you call us the vehicle will probably be gone, however, if the speeding vehicle continually returns, call our non-emergency number (954) 765-4321 and a police unit will be dispatched. If the speeding problem is one of an ongoing nature, call Major Dwayne Flournoy, Uniformed Patrol Division Commander, at 954-457-1400 and a decision will be made about the best way to remedy the situation.

6. Will the police watch my house while I'm on vacation?

Yes, if you are a resident of Hallandale Beach, just call (954) 457-1400 and tell the call-taker your address and they will prepare an “Extra Watch Notice” to be given to the patrol officers that patrol your neighborhood. Be prepared to tell the supervisor who will have your keys and/or who to contact in case of an emergency.

You may also fill out the request and bring it to our department. There is a copy of the form in the Document Center in the Police Department folder titled: Residential Security Check Request

7. Who should I call to report misconduct by a police officer or police employee?

The Hallandale Beach Police Department maintains a full-time Internal Affairs Unit. The Unit is made up of detectives who are assigned to investigate misconduct complaints made against police officers or Police Department employees. In addition, you may also call the individual division supervisor to file your complaint. Your call will be held in the strictest of confidence. Here are the numbers to call:

Internal Affairs: (954) 457-1416
Office of the Chief: (954) 457-1411
Administrative Services: (954) 457-1415
Uniformed Patrol Sgts: (954) 457-1445
Investigat.Services Sgt: (954) 457-1434
Community Partnerships: (954) 457-1494

8. Can the police open my car if I locked the keys inside?

No. Because of the potential for damage to vehicles, the police Department does not open locked vehicles. You should call a locksmith. If a child is locked in a vehicle, the Fire Department will send a rescue unit to remove the child, possibly by breaking a window.

9. Does Hallandale Beach Police Department take fingerprints for the public?

Yes, we will take fingerprints from 8 am to 4 pm Monday through Friday.
You must bring your own fingerprint card, a photo I.D., proof of your residence, and we accept cash only. The cost is $10.00 per card for Hallandale Beach residents and $20.00 per card for non-residents. For any type of juvenile fingerprinting, you must bring a birth certification and a picture ID and be accompanied by a parent with ID.

10. Does the Police Department provide Notary services?

Yes, we do provide Notary service Monday through Friday, from 9:00 am to 5:00 pm. The cost is $5.00 per each document.
If you bring your document already signed prior to it being notarized, it will be rejected. All documents must be signed in front of a notary.

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Public Works - City Projects

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1. How do I get the status of a major project that is going on in the City?

The Engineering Division oversees most of the City's major projects. You may obtain a list of the on-going project and their status by calling the Engineering Division at (954) 457-1620.

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Public Works - Garbage, Recycling

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1. Where do I drop off recycling items?

Public Works , 630 NW 2nd Street
Golden Isles Playground, 100 Egret Drive
Three Islands Park, Three Islands Blvd. & Atlantic Shores Blvd.
Ingalls Park, 735 SW 1 Street

These recycling stations will be closing in the fall of 2009 when the City's new recycling program is in place.

For more information click the following link: Recycling Program

2. How do I dispose of hazardous waste (motor oil, paint, fuel, electronics ect)?

Bring all Hazardous Waste to a Local Broward County Collection Center – (954) 765-4999
Hazardous waste includes the following items:
● Paint & Paint Thinner
● Used Motor Oil
● Tires
● Pesticides/Insecticides
● Propane Tanks
● Rechargeable Batteries
● Electronics
● Computer Monitors
● Fluorescent Bulbs

Local Broward Collection Center:
South Residential Collection
5601 W. Hallandale Beach Boulevard
West Park, FL 33023
Fri & Sat. 8:00 am – 3:00 pm

For more information on hazardous waste disposal click the following link:
Broward County website

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Public Works - Landscaping

Show All Answers

1. How do I get more information about the tree give-away program?

The City of Hallandale Beach sponsors a tree giveaway program, which serves as an effective means of encouraging beautification of the City. Residents have the opportunity to receive one (1) small tree (6-8 feet) each year.

Trees are delivered to the residences. Residents should call (954) 457-1600 for more information and their names will be placed on the delivery list.

Click here for more information.

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Public Works - Stormwater

Show All Answers

1. Why does my street flood after a rain fall?

After a major rain fall it takes a minimum of 24 hours for the waters to drain. If you still notice a substantial amount of standing water after the 24 hours period please call the City at (954) 457-1600.
More about the City's Stormwater Services

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Public Works - Streets/Street Lights

Show All Answers

1. How do I report a street light being out?

You may report a street light being out to the City by completing our online form at the following link: Link to report a street light out.

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Public Works - Water & Sewer

Show All Answers

1. How is the quality of water in Hallandale Beach?

We are pleased to inform you that our compliance with all state and federal drinking water laws remains exemplary. We are committed to delivering the best quality drinking water. To that end, we remain vigilant in meeting the challenges of source water protection, water conservation, and community education while continuing to serve the needs of all of our water users. Click to view the City's Water Quality Report.

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Utility Billing

Show All Answers

1. What is a base charge?

Many cities within Broward County have a base charge. The City of Hallandale Beach has a base charge for water and sewer. This charge helps cover the monthly cost of maintaining the water plant facilities and keeping the water and sewer lines available and ready to use immediately. This charge also includes repair of water main breaks and replacement of aging pipes.

2. How often are utility bills issued?

City utility bills are rendered on a monthly billing cycle. The City is not responsible for lost or undelivered bills. Therefore, if your bill is not received timely, you should call the Water Department immediately to avoid penalties and interrupted services. Call (954) 457-1360 for assistance.

3. When is my bill due?

Utility bills are due and payable monthly within fifteen days of the billing date.

4. Is there a charge for late payment?

A late charge of 10% is added to accounts not paid within fifteen days of the biling date. This penalty will be applied to the following month’s bill.

5. Does the City send late notices?

Delinquent notices are sent to customers as a final request for payment before service is disconnected. The City is not responsible for lost or undelivered notices.

6. When is water service subject to termination?

Water service is subject to termination for any utility billing which is not paid in full within thirty days from the original date of billing. Once termination procedures are initiated, the outstanding balance plus an additional $40 service charge must be paid in order to reinstate service or stop termination procedures.

7. How can payments be made?

1) Mailing your payment with the remittance stub to City Hall

2) Bringing your payment and remittance stub to City Hall between the hours of 7:30 am to 5:00 pm Monday through Friday(excluding Holidays); payments received prior to 2:00 pm are credited to the account on the same day and payments received after this time are credited the following business day

3) Depositing payments with the remittance stub in an envelope in the night drop located by City Hall’s main entrance (no cash please); payments will be posted the following business day.

4) Signing up for payment bank drafting, payment of your utility account may be set up to automatically draft from your checking or savings account. Payment draft dates occur approximately fifteen days from the billing date-program participants continue to receive a bill to inform you of the amount and the draft date; call (954) 457-1360 for more information on how to join the program.

(All payments are applied to the oldest outstanding balance first)

Bank Draft Sign-up Form

8. Is there a tampering charge?

Accounts will be charged $150 for each occurrence for illegally reconnecting the meter and $500 for each occurrence for illegally using jumpers.

9. How can I finalize my account or make changes?

You must notify Utility Customer Service when requesting to finalize an account. All requests to finalize an account must be made by the account holder in writing and accompanied by a picture ID. If you are selling a property, you must also include a signed and executed copy of the warranty deed. You are responsible for all account charges until you notify customer service and provide the required documentation. All changes to a utility account, including requests for disconnection, must be in writing and accompanied by a picture ID. Documentation may be brought, faxed at (954) 457-1343 or mailed to the Utility Department. Update/Change Utility Account Form

10. How can I change the mailing address?

Please mail the address correction request form. Update/Change Utility Account Form

11. What happens if my check is returned?

Checks which are returned to the Finance Department will result in a returned check charge. Returned checks and the returned check charge must be redeemed with cash within 24 hours or service may be terminated resulting in additional fees.

12. When do I get my deposit back?

The City retains your utility deposit on file until you terminate your service. At that time, the deposit is applied to your final bill and the difference is either refunded or billed to you.

13. How do I sign up for automatic bank drafting?

1. Print and fill out the attached form
2. Attach a voided check or deposit slip
3. Return the form and voided check or savings deposit slip to:

City of Hallandale Beach
c/o Commercial Division
400 South Federal Highway
Hallandale Beach, Florida 33009.
Bank Draft Sign-up Form